🏥 You’re Discharged… Now What?

You have just had a heart attack, stroke, or major surgery. You are discharged with some documents and told to rest—but what happens next?

Who helps you:

✔ Understand what your medical aid will pay for?
✔ Follow the right steps for your recovery?
✔ Make sure your family is coping emotionally too?

This is where Curo Care’s team steps in—with case managers and medical social workers working hand in hand to support you, from hospital to home.

💼 What Does a Case Manager Do?

Your Curo Care case manager is your personal health navigator. They coordinate your recovery, helping you get the support you need, at the right time.

Here’s how they help:

✅ Confirm which medications and treatments are covered by your medical aid
✅ Help you register chronic conditions or PMBs (Prescribed Minimum Benefits)
✅ Schedule follow-up appointments and nurse visits
✅ Create your personalised care plan in collaboration with your doctor
✅ Send reminders and check-ins to keep you on track
✅ Supports you and your family after discharge from hospital on a regular basis.
📄 Assist with claims, disability forms, and navigating the healthcare system

They make sure nothing falls through the cracks—especially when you do not have the energy to figure it all out yourself.

🧠 What Does a Medical Social Worker Do?

Your medical social worker offers emotional and practical support for both you and your family—because recovery affects more than just your body.

Here’s how they help:

💙 Provide emotional support and trauma debriefing after a health scare
💙 Offer counselling for patients, spouses, or caregivers
🏥 Support you and your family during hospital stays and transitions back home
☎️ Check in regularly to help prevent isolation or mental health decline

When your world has been turned upside down, a social worker helps you feel seen, supported, and not so alone.

👥 Real-Life Example: What Could Have Been

Let’s take Sipho’s story:

🔹 Sipho, 57, had a stroke. After being discharged, he and his wife did not know about nurse visits or physio benefits.
🔹 He skipped follow-ups, missed key medications—and suffered a second, more severe stroke.

Now imagine if he had a Curo Care team from the start:
✅ The case manager would have created a full recovery plan, booked follow-ups, and ensured his medications were authorised and delivered.
✅ The social worker would have supported his wife emotionally, and helped the family feel less overwhelmed.

💙 Curo Care = Complete Recovery Support

At Curo Care, our case managers and social workers work together to make sure:

✔ You understand your rights and medical aid benefits
✔ You have a plan and a team to help you stick to it
✔ Your emotional and mental well-being are supported too

📣 You Don’t Have to Do It Alone

If you or someone you love has recently been in hospital, do not try to figure it all out by yourself.

📞 Contact Curo Care and let us walk this journey with you.
Your health matters. Your recovery matters. We are here to help.