Curo Care H.E.L.P. System
Curo Care offers comprehensive health management plans. These plans are designed to help you and your family get the best possible care and optimize your medical scheme.
Note: This is not a medical aid.
Our system provides you with a dedicated case manager, an expert in creating optimal care plans, guiding you through the process for managing chronic or trauma conditions.We assist with everything from choosing the right doctor to ensuring claims are paid correctly by your medical scheme.
1. Dedicated Case Manager /
Patient Advocate
Experienced professionals
guide you through the complex
healthcare system, acting as your advocate to ensure optimal health.
2. Empathy
In difficult times, such as a serious diagnosis or traumatic event, our team stands with you, advocating for the best care and benefits.
3. 24/7 Health Coach
Immediate access to physical
and mental health support,
accountability for lifestyle
changes, and guidance on
your path to health.
4. Personalized Care Plans
Detailed care plans registered
with your medical scheme
to avoid surprises with
appointments or payments
CURO CARE
Curo Care H.E.L.P. Plan Options

- Advance365 Patient Care App
- Custom care plans by ICD10 code (Diagnosis code)
- Dedicated case manager / patient advocate
- Health and mental health coaching
- Advisory coaching for moms and toddlers
- Home-based care and visits by professional nurses authorisation and referral
- Guidance on Annual health screenings (out of pocket expense)
- Chronic condition management
- Anti-aging and disability prevention programs
- Child vaccination recommendations
Inflation Protection:
Subscriptions are reviewed
annually with adjustments
linked to CPI.
Waiting Periods:
• Immediate for accident-related hospitalizations
• 3 months for illness-related claims
• 6 months for dreaded diseases
• 12 months for pre-existing conditions
Please note, any additional services or procedures beyond advisory support will incur an extra charge.
CURO CARE
FAQ - Frequently Asked Questions
What makes Curo Care different from a medical aid?
Curo Care ensures your care plan is in place and registered with your medical scheme for maximum benefit. We do not pay medical bills but work to ensure claims are correctly processed for payment.
How to Join Curo Care
1. Contact Us: Simply WhatsApp “Join” to 076 971 1458. Know someone who can benefit from Curo Care? Refer them: 074 072 2666 2. Onboarding: You’ll receive login details for the Advance365 App and Curo Care client portal, giving you immediate access to your case manager, health coaches, and support tools. 3. Start Your Journey: Complete onboarding and activate your personalized health plan with ease.
Why three plans?
Every individual and family is unique. Some members may need different levels of support, so each family member could have a different case manager and plan tailored just for them.
Pricing
Onboarding Process
for Curo Care
1. Registration: After expressing interest
via WhatsApp or our website, you’ll
receive a registration link and initiation
details.
2. Setup: Fill in personal information and
complete payment for the initiation fee.
3. Access: You’ll be given access to the
Advance365 Patient Care App or Curo
Care client portal.
4. Introduction: Your case manager
will reach out to discuss your health
history, care needs, and create your
individualized plan.
5. Activation: With the plan activated,
you’re ready to start using your benefits,
including health coaching, care plans,
and mental health support.
Glossary
• Case Manager: A healthcare expert
who manages your care plan and acts
as your patient advocate.
• Patient Advocate: A professional
supporting and assisting you in
navigating healthcare decisions.
• ICD10 Code: A standardized code
used by medical providers to identify
diagnoses and conditions.
• Medical Scheme: A type of health
insurance plan that covers medical
expenses based on selected benefits.
• Care Plan: A tailored plan detailing
steps and resources to manage your
health condition.



Exceptional Care from a Dedicated Team
Shortening Length of Hospital Stays
Curo Home Care assists in minimising the standard duration of hospital stays, promoting quicker recovery at home, allowing patients to enjoy a more rapid return to their daily lives surrounded by the support and familiarity of their home environment.
Improved Patient Experience
Eliminate the need to travel to a medical facility by receiving personalized treatment in the convenience and privacy of your home, where accredited nurses and caregivers provide compassionate care, enhancing the overall patient experience.
Covered by Medical Aids
Cure Home Care is designed to be accessible to a wide range of individuals, and we are pleased to inform you that our services are covered by various Medical Aids.
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